Privacy Policy
Welcome to Eazefly, where your travel dreams take flight—and your privacy stays protected.
Eazefly is committed to safeguarding your personal data and ensuring complete transparency about how we collect, use, store, and share it. This Privacy Policy explains how we handle your information when you use our services, whether you’re booking a flight, requesting a quote, or browsing our website.
1. Who We Are
- Eazefly is a trusted travel solutions provider offering leisure and business travel bookings, holiday packages, and related services globally. In legal terms, we act as a “data controller” under applicable data protection laws like the General Data Protection Regulation (GDPR) and local privacy laws relevant to your location.
2. What Information We Collect
- We collect only the information needed to serve you better, including:
- Personal Identifiers - Name, date of birth, gender, nationality.
- Contact Details - Email address, phone number, mailing address.
- Travel Documentation - Passport, visa, and identification numbers.
- Payment Information - Credit/debit card details, transaction records
- Travel Preferences - Airline choices, seating preferences, special needs.
- Technical Data - IP address, browser type, operating system, and cookies (collected via our website or app).
- Health or Accessibility Needs - Dietary restrictions, mobility assistance, or medical conditions (only with your consent).
3. Why We Collect Your Data
- We use your information to:
- Make and manage your travel bookings.
- Personalize your travel experience.
- Communicate important travel updates or changes.
- Send promotional offers, if you opt-in.
- Comply with legal, financial, or regulatory obligations.
- Improve our services through analytics and feedback.
4. How We Collect Information
- We may gather your data through:
- Direct interactions (e.g., booking, calling, emailing).
- Website forms or app usage.
- Social media interactions.
- Third parties (like family members booking on your behalf or referral partners).
- Travel service providers (airlines, hotels, insurance companies).
5. Sharing Your Information
- We do not sell or rent your personal data. However, we may share your information with:
- Airlines, hotels, and tour operators to fulfill bookings.
- Payment gateways and banks for transactions.
- Travel insurance and visa assistance providers.
- Law enforcement or regulatory bodies, if legally required.
- Marketing or analytics platforms (only with your consent).
- All third parties are obligated to use your data securely and lawfully.
6. Children’s Privacy
- We do not knowingly collect data from children under 16 without parental or guardian consent. If we learn that we’ve collected such data in error, we will delete it immediately.
7. International Transfers
- As we work with global providers, your data may be transferred to or stored in other countries. We ensure that all data transfers comply with privacy regulations and include necessary safeguards.
8. Your Rights
- Depending on your location, you may have the right to:
- Access your personal data.
- Correct or update inaccurate data.
- Delete your information (“right to be forgotten”).
- Object to or restrict processing.
- Withdraw consent at any time.
- Request data portability.
- File a complaint with a relevant authority.
- To exercise any of these rights, please contact us at privacy@eazefly.com
9. Data Security
- We use modern encryption, firewalls, access controls, and regular security audits to protect your data. However, no system is 100% secure, so we also encourage safe practices when sharing information online.
10. Data Retention
- We retain your information only as long as necessary to fulfill the purposes it was collected for or to comply with legal requirements. Once it’s no longer needed, we delete or anonymize it.
11. Marketing Communications
- With your permission, we may send you travel deals, updates, or newsletters. You can opt out anytime by clicking “unsubscribe” at the bottom of our emails or contacting us.
12. Cookies and Tracking Technologies
- We use cookies and similar tools to enhance user experience, analyze site usage, and provide relevant ads. You can manage your cookie preferences anytime in your browser settings.
13. Policy Updates
- This Privacy Policy may be updated occasionally. When changes are made, we’ll post them on our website with the revised effective date. Continued use of our services implies acceptance of the updated terms.
14. Contact Us
- For questions or concerns about your data privacy, please contact